Still, if you are a business user, it can be a valuable tool. Office 365 Home users can download and run it, but one of the last steps of the troubleshooter is to sign in with your business account. Right now, it’s only available for users of Office 365 Business. The Support and Recovery Assistant for Office 365 is a relatively new troubleshooting tool you can download from Microsoft. Office 365 Business Users: Troubleshoot Using the Support and Recovery Assistant It will take some time, since it has to uninstall Office and redownload the installation, but it should get you fixed up if the quick repair doesn’t. If you’re still having issues after running a quick repair, go ahead and try the more thorough online repair. You can now test your Office apps to see if your problem has been fixed.

The wizard will close any Office programs that are still open and will then begin scanning for and replacing corrupted files. Select whether you want to run a quick or online repair and then click “Next.” For this example, we’re going to be running a quick repair, but the process is pretty much the same no matter which option you pick.Ĭlick “Repair” to start the repair process.

In the Programs and Features window, select your Office 365 installation from the list and then click “Change” to open the repair wizard.

Repair office on mac